Privacy Policy

1. General Information

EiSys ("we", "our" or "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

2. Data Collected

2.1 Data provided voluntarily:

• Full name
• Email address
• Phone number
• Company name (optional)
• Messages sent through contact forms

2.2 Data collected automatically:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral source (website that directed you to us)
• Cookie and similar technology data

3. How We Use Your Data

• Respond to your requests and provide support
• Send information about our services
• Improve our website and services
• Conduct statistical and performance analysis
• Comply with legal obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide data
• Legitimate interest: To improve our services and communication
• Legal compliance: When required by law

5. Data Sharing

We do not sell, rent or share your personal data with third parties, except:

• With service providers who assist us (e.g. hosting, analytics)
• When required by law or competent authorities
• To protect our legal rights
• With your explicit consent

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Improve site functionality
• Analyze traffic and user behavior
• Personalize your experience
• Conduct targeted marketing

You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction, including:

• Encryption of data in transit and at rest
• Strict access controls
• Regular security monitoring
• Staff training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact data is kept for up to 5 years after the last contact, unless a deletion request is made.

9. Your Rights

You have the right to:

• Confirm the existence of data processing
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request deletion of unnecessary data
• Withdraw your consent
• Request data portability
• Object to data processing

To exercise your rights, contact us at: privacy@eisys.com.br

10. International Transfer

Some of our service providers may be located outside Brazil. In these cases, we ensure that adequate safeguards are implemented to protect your personal data.

11. Minors

Our services are not directed at persons under 18 years of age. We do not intentionally collect personal data from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email. The date of the last update will always be indicated at the top of this page.

13. Contact

For questions about this Privacy Policy or the processing of your personal data, contact us: